Privacy policy

1. Data controller

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that the controller of your personal data is:

2. Data protection contact

For any matter related to the processing of your personal data you can contact Antonio Barahona Franco, who handles data protection at Talleres Barahona SL:

Email: privacidad@talleresbarahona.com

3. Personal data we collect

At Talleres Barahona SL we may collect the following personal data, depending on the service requested:

Identification data

• Name and surname
• Tax ID (NIF/CIF/NIE)
• Postal address
• Phone number
• Email address

Professional data

• Company name
• Position or role
• Bank details (for invoicing)
• Information about tools and equipment
• Repair history

4. Purposes of the processing

Your personal data will be processed for the following purposes:

• Handling requests for the repair, maintenance and diagnosis of power tools
• Preparing, sending and following up quotes
• Communications about the status of repairs and service notifications
• Invoicing, collection and administrative and accounting management
• Handling pickups and deliveries at home
• Handling warranties with authorised manufacturers
• Customer service and answering enquiries
• Sending commercial communications about our services (with your express consent)
• Managing the account of registered customers on the website, to request pickups with their machines and addresses

5. Legal basis for the processing

The legal basis for processing your personal data is:

• Performance of a contract (art. 6.1.b GDPR): to provide our repair, maintenance and warranty management services.
• Consent of the data subject (art. 6.1.a GDPR): to send commercial communications and newsletters.
• Legitimate interest of the controller (art. 6.1.f GDPR): to improve our services, provide customer service and prevent fraud.
• Legal obligation (art. 6.1.c GDPR): to comply with tax, accounting and commercial obligations (General Tax Law 58/2003, Commercial Code).

6. Data retention

Personal data will be kept for as long as the business relationship lasts and, afterwards, for the legally established periods to deal with possible liabilities:

• Invoicing data: 6 years (art. 30 of the Commercial Code)
• Tax data: 4 years (art. 66 of the General Tax Law)
• Warranty data: for the applicable warranty period (3 years for domestic use and 1 year for professional use, unless extended by the manufacturer)
• Commercial communications: until you withdraw your consent

Once these periods have expired, the data will be deleted or, where appropriate, anonymised for statistical purposes.

7. Recipients of the data

Your data may be communicated to the following recipients when necessary to provide the service:

• Transport companies: to pick up and deliver equipment at home
• Tool manufacturers: to handle repairs under warranty (Kress, Worx, Virutex, Flex, Lamello, HiKOKI, Deva, Shape, Stayer)
• Financial institutions: to manage collections and payments
• Public administrations: when legally required (AEAT, Social Security)
• Technology providers: acting as data processors under contract (hosting, management software)
• Advisers: tax, labour and accounting advisers, to comply with legal obligations

8. International transfers

The map on the contact page is only loaded if you accept the optional cookies. In that case, Google LLC (United States) receives technical data from your browser, such as your IP address; this transfer is covered by the adequacy decision of the European Commission for the EU-US Data Privacy Framework.

Apart from that, no international transfers of personal data outside the European Economic Area (EEA) are planned. Should they become necessary, they would be made with the appropriate safeguards provided for in the GDPR (standard contractual clauses, adequacy decisions of the European Commission, etc.).

9. Your rights

In accordance with the GDPR and the LOPDGDD, you have the right to:

• Access: know what personal data we process about you
• Rectification: ask for inaccurate or incomplete data to be corrected
• Erasure: ask for your data to be deleted when it is no longer necessary
• Objection: object to the processing of your data in certain circumstances
• Restriction: ask for the processing to be restricted in certain cases
• Portability: receive your data in a structured, commonly used format

To exercise these rights, you can write to us by post or by email to privacidad@talleresbarahona.com, enclosing a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) - www.aepd.es

10. Cookies

This website uses its own cookies and, only if you accept them, those of the Google Maps map on the contact page. For detailed information about the cookies we use and how to manage them, see our Cookie policy.

11. Security

At Talleres Barahona SL we have adopted the technical and organisational measures needed to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of the art, the nature of the data stored and the risks to which it is exposed. Among other measures:

• Encrypted communications using the HTTPS/TLS protocol
• Restricted access to data through user profiles
• Regular backups
• Staff training in data protection

To protect the website forms against abuse, we keep for 24 hours an encrypted fingerprint of the IP address they are sent from, never the address itself, on the basis of our legitimate interest in the security of the website.

12. Changes

We reserve the right to change this privacy policy to adapt it to new legislation or case law, or to changes in our processes. If there are significant changes, we will let you know through our website or by email. We recommend that you review this page regularly.

Last updated: September 2026